Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect information you directly provide to us, such as when you:

• Contact us for staffing and customer support services
• Fill out forms on our website
• Subscribe to our newsletter
• Apply for a job with us

This information may include:

• Name and contact information (email, phone, address)
• Company information and website details
• Support ticket volume and requirements
• Communication preferences and timezone
• Payment and billing information

Identity Verification and Screening Information

We may collect identity verification and screening information when you apply to work with us or with our clients. This may include, where permitted by law or required by our clients:

• Full name
• Date of birth
• Residential address
• Government-issued identification (passport, driver's license, national ID)
• Proof of address documents (utility bill, bank statement, official letter)
• Selfie or biometric confirmation for identity matching
• Background check information (employment history, education verification, criminal record checks, sanctions and watchlist checks)
• Work eligibility documents or right-to-work proof
• Other information needed to verify identity, qualifications, or eligibility for a role

We use this information solely for verifying identity, assessing eligibility, onboarding contractors or employees, complying with legal or contractual obligations, maintaining workplace integrity and safety, and preventing fraud or misuse of our Services.

We do not use identity verification data for marketing purposes and we do not sell or rent this information.

Information We Collect Automatically

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookie and similar technology data

Payment and Billing Information

When you make payments for our services, we collect billing information such as your name, address, and payment method details. Payments are processed by third-party payment processors. We do not store full payment card numbers on our servers. These processors act as our service providers and are contractually required to protect your information.

2. How We Use Your Information

We use your information to:

• Provide and improve our customer support services
• Process your requests and communicate with you
• Send marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

Communications

With your consent, we may send you marketing emails or SMS messages. You can opt out at any time by following the unsubscribe link in our emails or replying STOP to SMS messages. Even if you opt out of marketing, we may still send you transactional or service-related messages. If you receive SMS or email messages from us, you may opt out at any time by following the unsubscribe link in emails or replying STOP to SMS messages. Even if you opt out of marketing communications, we may still send you important transactional or service-related messages.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly agree to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers and Data Processing Agreements

We require our service providers to use personal information only as needed to provide services to us and, where appropriate, to sign data processing agreements (DPAs) with security and confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and performance
• Provide personalized content and advertisements
• Enable certain website features and functionality

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no security system is completely secure. We cannot guarantee the absolute security of your data.

Security of Identity Verification Data

We apply enhanced safeguards to protect identity verification and screening information. These safeguards include encrypted storage, restricted access controls, secure transmission protocols, and strict authentication requirements.

Only authorized personnel involved in screening, compliance, or onboarding processes may access this data, and all access is logged and monitored.

We require third-party service providers involved in identity verification to comply with strict confidentiality, security, and data protection requirements, including data processing agreements (DPAs) where applicable.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of processing
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@findyouremployees.com.

7. Data Retention

We generally retain personal information for as long as necessary to provide our Services, comply with legal obligations and resolve disputes. Where possible, we apply specific retention periods (for example, candidate data is usually retained for up to 24 months unless required longer by law).

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements
• Maintain business records and analytics

When we no longer need your information, we will securely delete or anonymize it.

Retention of Identity Verification Data

Identity verification and screening information is retained only for as long as necessary to complete the verification process, fulfill contractual or legal requirements, resolve disputes, or comply with regulatory obligations.

Where possible, we apply specific retention periods:

• Candidate screening data: typically retained for up to 24 months unless extended by client requirements or legal obligations.
• Government-issued identification and proof of address: stored only for the minimum time required to verify identity and meet compliance obligations.
• Background check results: retained in accordance with applicable employment, compliance, or contractual regulations.

When retention periods expire, we securely delete or anonymize the data.

8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where we and our service providers operate. We use appropriate safeguards, such as contractual protections, where required by law.

We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions where applicable
• Other lawful transfer mechanisms as required

Where required by law, we use safeguards such as contractual protections (including Standard Contractual Clauses) to protect personal information transferred internationally.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been provided, we will take reasonable steps to delete it. If you believe a minor has submitted information to us, please contact us immediately.

10. Governing Law

This Privacy Policy is governed by the laws of the United States and the State of Florida, without regard to conflict of law principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and, where required by law, by sending you an email or showing a prominent notice on our website.

We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date at the top of this policy

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: